Privacy Policy

Jae Jin Yang CPA, PC, doing business as J Plus ("we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website (jpluscpa.com), submit an inquiry through our contact form, or communicate with us by phone or SMS text message.

1. Information We Collect

We may collect the following types of information:

• Contact information you provide through our contact form or by phone/email, such as your name, email address, phone number, and the content of your message.
• Mobile phone number if you opt in to receive SMS text messages from us (e.g., appointment reminders or follow-up communications).
• Billing and payment information necessary to invoice you for our services. Payment card details are collected and processed directly by our payment processor (Stripe) and are not stored on our systems.
• Usage data collected automatically when you browse our website (such as pages visited, browser type, and general location), typically through standard web server logs or analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the accounting, tax, and advisory services you request;
• Communicate with you about appointments, engagements, and account-related matters, including via SMS text message if you have opted in;
• Improve our website and services; and
• Comply with applicable legal and regulatory obligations.

4. Payment Processing

We use Stripe, Inc., a third-party payment processor, to process payments for our professional services. When we invoice you, we send a secure payment link to your email address. Your payment card or bank account information is collected and processed directly by Stripe and is not stored on our systems. Stripe's handling of your payment information is governed by Stripe's own privacy policy, available at stripe.com/privacy.

We receive limited transaction information from Stripe, such as the amount paid, the date of payment, and the last four digits of the payment method. We retain this transaction information for accounting, billing, tax, and recordkeeping purposes as required of a licensed CPA firm. We do not send payment links or request payment information by SMS text message.

5. Third-Party Sharing

We do not sell your personal information. We do not share your information, including mobile phone numbers collected for SMS purposes, with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers who assist us in operating our business (such as scheduling, communications, or IT service providers) solely for the purpose of providing services on our behalf, and such providers are contractually obligated to protect your information.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, consistent with our obligations as a licensed CPA firm, including applicable requirements under the Gramm-Leach-Bliley Act (GLBA) for the protection of client financial information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with legal, tax, and regulatory recordkeeping obligations applicable to CPA firms.

8. Your Choices

• You may opt out of SMS communications at any time by replying STOP to any text message we send.
• You may request that we update or delete the contact information we hold about you by emailing admin@yangdeancpa.com.

9. Children's Privacy

Our website and services are intended for adults seeking accounting, tax, and financial advisory services. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above indicates when this policy was last revised. Continued use of our website or services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Jae Jin Yang CPA, PC (J Plus)
• Austin, TX 78730
• Phone: (512) 342-1055
• SMS: (512) 643-6654
• Email: admin@yangdeancpa.com